Refund policy

At Gold Ant Fit, we want you to be happy with your purchase.

Returns

If you are in the European Union, you have the right to request a return within 14 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and unworn.
• Be in its original condition and packaging.
• Include proof of purchase.

To start a return, please contact us at kovachevak13@gmail.com.

If your return is approved, we will provide the correct return address and return instructions. Returns sent without contacting us first may not be accepted.

Damaged or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us within 14 days at kovachevak13@gmail.com with your order number and photos of the issue. We will arrange a replacement or refund where appropriate.

Non-Returnable Items

Because our products are made to order, we cannot accept returns for:

• Personalized or custom-made items.
• Items that have been worn, washed, or damaged after delivery.
• Gift cards.

This does not affect your legal rights under EU consumer law.

Exchanges

We do not offer direct exchanges. If your return is approved, you can place a new order for the item you want.

Refunds

Once we receive and inspect your returned item, we will notify you of the outcome.

If approved, your refund will be issued to your original payment method within 10 business days. Please note that your bank or card provider may take additional time to process the refund.

If you have not received your refund within 15 business days after approval, please contact us at kovachevak13@gmail.com.